JUST BECAUSE

Hire Agreement

General Conditions
We shall make our best efforts to supply you with the goods requested, but we reserve the right to supply you with similar goods.

All Equipment and goods for Hire remain the property of Just Because and their Business partners. All goods for sale remain our property and will remain with us until full payment has been made and confirmed by our Banking Partner if made via Bank Transfer.
Deliveries to any third parties or unoccupied premises are made entirely at your risk!

Our quoted price is for a hire period of two hours only unless we have said otherwise, please note this does not include delivery and collection. Subsequent days will be charged at a daily rate unless a special agreement has been arranged prior to the event between Just Because and the Hirer.

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Booking
We require a non-refundable deposit of 20% of the full amount to reserve your booking.
Please note that all dates will only be provisionally booked until the deposit has been paid or when we receive payment in full.

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Payment
We require payment in full no less than two weeks before the hire date. Should we not hear from you before this time then we will assume that our services are no longer required and cancel the order, you will be notified should this happen.

You will receive a confirmation email detailing the order details and dispatch date upon receiving payment.

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Cancellations
You can cancel your order anytime up to 8 weeks before your event with no financial penalty. Any orders cancelled after the 8-week period will be charged a cancellation fee, this will be 75% of the total order value we have quoted/invoiced you for.

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CANCELLATION FEES

Less than 8 weeks prior to your event – 10% of total cost plus 20% of balance deposit.

Less than 4 weeks prior to your event – 50% of charge is due plus 20% of balance deposit.

Less than 2 weeks prior to event – 100% of charge is due.

Please note that the booking deposits are non-refundable.

If for any unforeseen reason we are forced to cancel your order then you will be notified and all deposits, payments made will be refunded in full.

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Prices
We reserve the right to change our product prices without notice.
Once the holding deposit has paid the total order value will be honoured and will not be subject to change. Quotes given may be subject to change on price or availability until the holding deposit is paid.

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Last minute bookings
We are able to cater for last minute bookings; we class last minute bookings as any orders placed with less than four weeks before the event date.
Last minute orders are subject to availability, and we require payment in full before confirming the order.

Please note we cannot accept responsibility for any items that are received late due to non-delivery, late collection, non-collection, breakdown, or unsuitability.

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Hire period
The hire period is from 2 hours – maximum 4 hours ordinarily, unless otherwise stated.

Please note that if our item is not ready for collection on the agreed time and date then you will be subject to a charge for each failed collection. There will also be a daily charge for each individual item whilst the item remains uncollected. These charges will be invoiced and sent directly to you; we would then require payment no later than 30 days from the invoice date.

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Changes to your booking
We appreciate that you may need to change your booking/order due to several reasons, should this happen we require you to notify us within a reasonable time period, all alterations will be subject to availability.

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Loss and Damage

Missing items or damaged items will be charged at the full replacement value, we will not accept any substitute replacements. We also reserve the right to charge you for any loss of profit because of the loss or damaged goods during your Hire.
Should you be charged for any damage we may request by email, phone or written communication that the goods be returned to us, this must be within 14 days of being informed by us of the charges. If you wish to have the damaged goods returned to you this will be done so at your own cost. Should we not hear from you within the 14 days then the named items that are damaged will be disposed of.

We expect items to be returned in the same condition as when they were provided.
A thorough visual inspection will be carried out by our team during set-up and before taking the hired equipment away.

Any loss or damages/breakages to our glassware, tongs or non-disposable decorations will be charged at full replacement value.

Any items we deem as unreasonably damaged will be charged at the full replacement value, including but not limited to our sweet carts, candy floss or popcorn machines.

We would expect our hire items to be returned dirty and with potential marks and non-permanent stains, what we deem as unreasonable damage is any items that are no longer fit for hire, due to non-repairable damage and permanent marks/stains in the opinion of Just Because and their Business Partners.

Insurance if hired without a staff member

It is your responsibility to ensure that the hired items are covered by that of your own insurance or the venues insurance with regards to public liability risks. Just Because will not be liable for any claims made by any persons for injuries or damages caused by or in conjunction with the hired items, including our fitting service.

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Liability

Just Because accepts no liability for any injuries or damage to any persons or property arising from any items under hire.

Customer Liability

Just Because cannot be deemed liable should any guests at your function take an allergic reaction to any sweets/cakes/biscuits provided at your event. Should any of your guests have a nut allergy or similar please notify us and we will try our very best to provide an alternative for such guests. If an alternative cannot be provided it is the customer’s responsibility to notify their guests.

Children should be supervised at all times as Just Because CANNOT be held responsible if a child chokes on any of the items provided at the event.

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Marketing Disclaimer

We reserve the right to take photographic images of the cart at your event/venue and use them for promotional and marketing purposes.

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Hygiene Certificates/PAT tested

All our staff are all hygiene qualified & approved to Catering Supervisor Standard which is over and above what is required for the delivery of the service. Hygiene is our number one priority for all our services and therefore we ensure all sweets jars are sealed until guests arrive. All of our electrical equipment is PAT tested and meets the correct requirements.

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Rights Reserved

Any failure by us to enforce any or all of our terms and conditions shall not or be interpreted as a waiver of any of our rights.